Terms and Conditions — 10wim com Platform Rules for All Players

1. Acceptance of Terms

By accessing, browsing or registering an account on 10wim com, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions in full. These terms apply to all users of the platform, including registered account holders and visitors who have not yet created an account.

If you do not agree with any part of these Terms and Conditions, you must not use the 10wim com platform. Continued use of the platform after any updates to these terms constitutes your acceptance of the revised version.

2. Eligibility & Age Requirements

The 10wim com platform is strictly for adults. You must be at least 18 years of age to register an account, make deposits, place bets or access any gaming content on this platform. By creating an account, you confirm that you meet this age requirement.

10wim com reserves the right to request age verification documents at any point. If age verification cannot be completed, the account may be restricted until the matter is resolved. Any winnings accumulated prior to a failed age verification check may be voided.

• You must be 18 years of age or older to use this platform.
• You must not register on behalf of another person.
• You must have the legal capacity to enter into a binding agreement.
• You must not be a person who has previously been excluded from the platform.

3. Account Registration

Each player is permitted to hold only one account on 10wim com. Creating multiple accounts — whether under the same name, same payment method, same device or same IP address — is a violation of these terms and may result in the suspension or permanent closure of all associated accounts.

When registering, you are required to provide accurate, truthful and complete information. This includes your full legal name as it appears on your CNIC, your date of birth, a valid email address and your payment account details. The name on your 10wim com account must match the name on the payment methods you use for deposits and withdrawals.

• You are responsible for keeping your login credentials confidential.
• Any activity that occurs under your account is your responsibility.
• If you suspect unauthorised access to your account, contact us immediately.
• Do not share your password with anyone — 10wim com staff will never ask for it.
• Account details must be kept up to date. Inform us of any changes promptly.

10wim com reserves the right to carry out identity verification (KYC) checks on any account at any time. You may be asked to submit a copy of your CNIC, a recent utility bill or other documentation. Failure to complete KYC checks when requested may result in account restrictions.

4. Deposits & Payments

All deposits on 10wim com are made in Pakistani Rupees (PKR). The platform supports deposits through JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets. The payment method you use for deposits must be registered in your own name — third-party deposits are not accepted.

Deposit amounts must meet the minimum threshold set for each payment method. These minimums are displayed on the Deposit page. 10wim com does not charge platform fees on deposits, though your payment provider may apply their own transaction charges.

• Only deposit funds that you can afford to use for gaming entertainment.
• JazzCash and Easypaisa deposits are typically credited instantly.
• Raast and bank transfer deposits may take up to a few hours depending on your bank.
• All deposits must come from an account registered in your own name.
• Any deposit suspected of being linked to illegal activity will be reversed and the account investigated.

5. Withdrawals

You may request a withdrawal of funds from your account balance at any time, subject to the conditions set out in these terms. Withdrawals are processed in PKR and can be made to the same payment methods used for deposits — JazzCash, Easypaisa, Raast or bank transfer.

To be eligible for a withdrawal, your account must be fully verified. The name on your 10wim com account must match the name on the receiving payment account. 10wim com does not charge withdrawal fees on its side, though your bank or mobile wallet provider may apply standard transaction charges.

• Minimum and maximum withdrawal limits apply per transaction and per method.
• JazzCash and Easypaisa withdrawals are typically processed the fastest.
• Bank transfer withdrawals may take 1–3 business days depending on your bank.
• Withdrawals are subject to account verification being completed.
• Any bonus-related wagering requirements must be met before bonus-derived funds can be withdrawn.

10wim com reserves the right to delay or withhold a withdrawal for investigation if there are reasonable grounds to suspect fraudulent activity, a breach of these terms, or an unresolved identity verification matter. Full details of the withdrawal process are available on the Withdrawal page.

6. Bonuses & Promotions

10wim com offers bonuses and promotional offers to eligible players from time to time. Each promotion is subject to its own specific terms, including wagering requirements, minimum deposit conditions, eligible games and expiry dates. These terms are published alongside the relevant offer and must be read before you claim any bonus.

General bonus rules that apply across all offers on 10wim com:

• Bonuses may only be claimed by eligible players as specified in each offer's individual terms.
• Only one bonus may be active on your account at any given time unless otherwise stated.
• Bonuses cannot be transferred, exchanged for cash or applied to another account.
• Any attempt to abuse bonus offers — including through multiple accounts or coordinated play — will result in the bonus being voided and the account reviewed.
• Wagering requirements must be completed within the stated timeframe. Incomplete wagering results in the bonus and any associated winnings being forfeited.
• 10wim com reserves the right to modify, suspend or cancel any promotion at any time with reasonable notice.

7. Betting Rules

All bets placed on 10wim com — whether on cricket, PSL matches, T20 internationals, football, esports or any other market — are subject to the specific rules of the relevant sport or game type, as well as the general platform rules set out here.

Once a bet is confirmed and accepted by the platform, it cannot be cancelled or amended by the player. It is your responsibility to ensure that all bet details are correct before confirming. Bets placed on live in-play markets are subject to slight delays due to data feed latency, and this is standard across the industry.

• Minimum and maximum stake limits apply to all markets and are shown at the time of placing the bet.
• Odds displayed are correct at the time of display but may fluctuate before a bet is accepted.
• In the event of an obvious pricing error, 10wim com reserves the right to void the bet and return the stake.
• Bets on cancelled or abandoned matches follow sport-specific void rules.
• For cricket: a match must reach the minimum number of overs defined in the rules for most markets to stand.
• Winnings are credited to your account balance as soon as results are confirmed.

10wim com's decisions on disputed bet outcomes, after review, are final. If you believe a bet has been settled incorrectly, contact our support team with your bet reference number for review.

8. Prohibited Conduct

The following actions are strictly prohibited on the 10wim com platform. Any player found engaging in prohibited conduct may have their account suspended, their balance frozen and any winnings voided pending investigation.

• Opening more than one account on the platform.
• Using someone else's payment account to deposit or withdraw funds.
• Colluding with other players to manipulate game outcomes or exploit bonuses.
• Using automated software, bots or scripts to interact with the platform.
• Exploiting software bugs, glitches or errors for financial gain — any such gains will be reversed.
• Providing false identity information during registration or KYC verification.
• Attempting to launder money or use the platform for any illegal financial activity.
• Threatening, abusing or harassing other players or 10wim com staff.
• Accessing the platform from a jurisdiction where doing so is prohibited.

9. Responsible Gaming

10wim com is committed to promoting responsible gaming among all players. Gaming on this platform is intended to be an enjoyable form of entertainment for adults. It should never be used as a way to earn income, cover debts or resolve financial difficulties.

We encourage all players to set personal limits before they start — both on how much they deposit and how long they spend on the platform. If you feel that your gaming habits are causing concern, you can take a voluntary break from the platform by contacting our support team.

• Only play with funds you can afford to spend on entertainment.
• Set a weekly or monthly budget for yourself and stick to it.
• Take regular breaks from gaming — it helps maintain perspective.
• Do not chase losses by placing larger bets to recover previous ones.
• Keep gaming separate from your work, family and financial responsibilities.

Full details of the responsible gaming tools and guidance available on 10wim com can be found on the Responsible Gaming page. This platform is for adults aged 18 and over only.

10. Account Termination

You may close your 10wim com account at any time by contacting our support team. Before closing, any pending bets will be settled according to normal rules, and any verified remaining balance will be returned to your registered payment method after all checks are completed.

10wim com reserves the right to suspend, restrict or permanently close any account — with or without prior notice — in the following circumstances:

• Breach of any provision in these Terms and Conditions.
• Failure to complete identity verification when requested.
• Reasonable suspicion of fraud, money laundering or other illegal activity.
• Discovery that the account holder is under 18 years of age.
• Extended period of inactivity, as defined in the platform's dormant account policy.
• Court order or instruction from a relevant authority.

If your account is closed due to a breach of these terms, any bonus funds and associated winnings will be forfeited. If the closure is made at your request or for reasons unrelated to a breach, your verified balance will be returned to you.

11. Limitation of Liability

10wim com provides its platform on an "as is" basis. While we work to ensure the platform is available, accurate and reliable at all times, we cannot guarantee uninterrupted access or that all information displayed is free from error at every moment.

To the extent permitted by applicable law, 10wim com's total liability to any player — whether arising from contract, tort or otherwise — shall not exceed the net deposits made by that player to their account in the 30 days preceding the event giving rise to the claim.

• 10wim com is not liable for losses caused by internet outages, device failures or connectivity issues on your end.
• We are not responsible for third-party payment delays once a withdrawal has been processed from our side.
• Any decision made by the player to place a bet or make a deposit is made at their own risk and discretion.
• We do not accept liability for losses resulting from an unauthorised person accessing your account due to your failure to keep credentials secure.

12. Changes to These Terms

10wim com may update or amend these Terms and Conditions from time to time. When significant changes are made, we will make reasonable efforts to notify registered account holders — for example through a notice on the platform or an update displayed at login.

The most current version of the Terms and Conditions is always the version published on this page. The date at the top of this page reflects when the terms were last updated. Your continued use of the platform after changes are published constitutes your acceptance of the updated terms.

If you do not accept a change to the terms, you should stop using the platform and close your account. Any funds remaining in your verified account balance will be returned to your registered payment method after applicable checks.

13. Contact Us

If you have questions about these Terms and Conditions, need clarification on any policy, or want to raise a concern about your account or a transaction, our support team is available to help.

You can reach us by email at [email protected]. Please include your registered username and a clear description of your query or concern so we can assist you as efficiently as possible.